Resolve Light Flashes Orange - PIXMA iP4200 Printer
Article ID: ART137920 | | | Date published: 05/13/2015 | | | Date last updated: 03/20/2020 |
Description
Solution
To resolve the alarm light errors on your printer take note of the numbers of flashed are refer to the tables below to take the appropriate action.
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When a printer error occurs, the alarm lamp flashes orange in the way as shown below. If the orange light flashes repeatedly count the flashes and refer to Table 1 to take the appropriate action.
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The power and alarm lamps flash alternately as shown below. Refer to Table 2 to take appropriate action.
Table 1: Alarm light flashes orange
Flashes | Cause | Action |
---|---|---|
Two (2) |
Printer is out of paper. Paper does not feed. |
|
Three (3) |
Paper jam. Paper output tray is closed. |
|
Four (4) |
The ink tank installed may not be installed properly. The lamp on the ink tank is off. The ink has run out. The lamp on the ink tank flashes. |
|
Five (5) |
Print head not installed. Print head not installed correctly. Print head is defective. |
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
|
Six (6) |
Inner cover is open. |
|
Seven (7) |
Some ink tanks are not installed in place. More than one ink tanks of the same color are installed. |
|
Eight (8) |
Waste ink absorber almost full. |
|
Nine (9) |
A specified period of time has elapsed without a response from the digital camera or digital video camcorder. The digital camera or digital video camcorder connected is not compatible with this printer. |
|
Ten (10) |
Cannot print on sides of the page. |
|
Eleven (11) |
Automatic print head alignment failed. |
If the problem continues after the print head again alignment, tap RESUME/CANCEL to clear the error, and then perform manual print head alignment. |
Thirteen (13) |
The ink level that remains in the tank cannot be correctly detected. |
|
Fourteen (14) |
The ink tank cannot be recognized. The ink tank may not be compatible with this printer. |
|
Fifteen (15) |
The ink tank cannot be recognized. Ink tank errors have occurred. |
|
Table 2: Power lamp flashes green and alarm lamp flashes orange
Flashes | Action |
---|---|
Power lamp flashes green and alarm lamp flashes orange alternately. |
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
|
There are two options currently available to you.
- Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please create or log into your Canon Account to obtain service.
- Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.