What do I do if the printer is not detected? (SOHO Mobile Printing)(Apple)

Article ID: ART137921 | Date published: 05/13/2015 | Date last updated: 08/15/2015



What do I do if the printer is not detected?

Check the following:

  • Does the printer you are using support Canon Mobile Printing? (? Supported Printers)
  • Printer network settings:
    -Is <SNMPv1> set to [On]?
    -Is the LPR port set correctly?
    -Is the gateway address set correctly?
    -Is the subnet mask set correctly?
  • Are the Wi-Fi settings enabled on your iPhone or iPad?
  • Is Bluetooth turned off on your iPhone or iPad?
  • Do the wireless network your iPhone or iPad is connected to and the network your printer is connected to match?
    If the printer is not on the same network, follow the procedure “Manual Search by Specifying IP Address.”

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