Slow Scanning Speed

If the scanning speed is slow, first confirm the following:

Scanning may be slow if the USB interface does not support Hi-Speed USB 2.0.

- Does the PC's USB interface support only Full-Speed USB 1.1?
- Is the USB cable you are using the one that was supplied with the scanner (Hi-Speed USB 2.0 compliant)?
- Is a USB 1.1-compliant device connected to the USB hub at the same time?

If this does not solve the problem, consider the following possible causes:

CAUSE: Other applications are running in the background on your PC.
SOLUTION: Quit all other applications that are running.

CAUSE: Resident applications, such as anti-virus software, are draining memory resources.
SOLUTION: Quit all resident applications.

CAUSE: Temporary files cannot be created in the TEMP folder, as there is not enough free space on the hard disk.
SOLUTION: Delete unnecessary files on the hard disk to increase free space.