E001 Error

The service error has occurred when the error number appears on the display and [] indicator and [] indicator light up.

Error Numbers The error number appears on the display and switches in order of "E"->"1"->"0"->"0"

Disconnect the power to the device and wait for 10 seconds. Reconnect the power and turn on the device, if the error is still present call 1-800-OK-CANON (652-2666) for warranty options.

The customer care center is open Monday through Friday between 8:00 AM and 8:00 PM EST.

Please have the following information ready when contacting the Canon Customer Care Center:

• Product name (imageCLASS MF3010)
• Serial number (a character string of three letters and a 5-digit number, located on the rating label on the rear side of the machine)
  
• Place of Purchase
• Nature of the problem
• Steps you have take to solve the problem and the results