Sharing Recordings with CANON iMAGE GATEWAY (VIXIA HF G30)

Article ID: ART140233 | Date published: 05/13/2015 | Date last updated: 08/17/2015


Sharing Recordings with CANON iMAGE GATEWAY (VIXIA HF G30)


After you register for CANON iMAGE GATEWAY *1, you will be able to access various Web services *2. You will be able to upload movies and photos to online albums, share the albums on Twitter, upload movies to Facebook and YouTube, send links to your online albums by e-mail to friends and family, and more! To use this function, you will need an access point connected to the Internet.
*1: Availability differs from area to area.
*2: "Web services" is used in this text to refer to various Internet services supported by CANON iMAGE GATEWAY.

  • Using an unprotected Wi-Fi network can expose your files and data to monitoring by unauthorized third parties. Be aware of the risks involved.
  • Using the Wi-Fi functions outdoors while the camcorder is operating in the 5 GHz band may be prohibited depending on the laws of the country/region you are in.

CANON iMAGE GATEWAY is a site that provides various photo-related services for owners of qualified Canon products. After you complete the free registration online, you can use the Web services, create online photo albums, and more. Visit Canons Web site for information on registration and countries/regions where you can use this service.

General requirements
1. Computer with the supplied software ImageBrowser EX and CameraWindow correctly installed.
- For details on installing the software, refer to the camcorder's User's Manual (PDF).
2. Completed free registration online for CANON iMAGE GATEWAY.
- An Internet connection is required
3. Account settings for YouTube, Facebook and Twitter (depending on the services you plan to use).
- Required for use of Web Services.

Setting the Desired Web Services in the Camcorder

Using the supplied software CameraWindow, log in to CANON iMAGE GATEWAY and set the Web services you want to use. Refer to the 'CameraWindow Instruction Manual' for details on using the software.

1. Set the power switch to <MEDIA>.

2. Touch [  to open the desired movie index or photo index screen

3. Connect the camcorder to the computer using the supplied USB cable.

4. Computer: Start CameraWindow.
  • Windows:
- If the AutoPlay dialog box appears, click [Downloads Images From Canon Camera] to open the main screen.
  • Mac OS:
- CameraWindow will automatically start and the main screen will appear.

5. Computer: Log in to CANON iMAGE GATEWAY
5.1 Click Camera Settings > Set Up Web Services.
  • The log in screen will appear.

5.2. Computer: Enter your account information > click Login.
  • After you log in, the camera settings screen will appear.

6. Computer: Set the Web Service information.
6.1 Click Edit Web Services > Desired Web service > Edit
  • The Web service editing screen will appear.

6-2. Computer: Select the Web service to set in the camcorder and then click Edit.
*Facebook is selected in the image below.

6-3. From the editing screen of the selected Web service:

Follow the onscreen instructions and enter your account information for the selected Web service, then click [Set].
*For Facebook: You must log in to Facebook and set access permission to make it connectable.

6-4. Click [Finish] to exit.
  • The camera will return to the settings screen.

Available Web services*
Web service What you can do
CANON iMAGE GATEWAYUpload MP4 movies and photos to your online photo albums.
Facebook You can upload movies directly to Facebook.
Twitter Share recordings on Twitter. You can post a link to your online photo album on your Twitter feed.
YouTube You can upload movies directly to YouTube.
E-mail notification You can send e-mail notifications with a link to your online photo album. You can even set up to 20 e-mail addresses.

* The available Web services may be updated. For details, refer to the help module of CANON iMAGE GATEWAY.

7. Register the Web service you want to use in the camcorder.
7-1. Computer: Select the Web service to set in the camcorder and then click .
  • The selected Web services will appear in the left camera panel.
  • Repeat to select multiple Web services.
  • You can click and to change the order in which the Web services appear in the camcorder.

7-2. Computer: Click Menu in the upper left.
  • The selected Web services will be set in the camcorder and the CameraWindow menu screen will appear.

8. Computer: Exit CameraWindow
  • Then, safely end the connection between the camcorder and computer.
Before you disconnect the camcorder from the computer, be sure to safely end the connection to the camcorder to avoid damage to your files.

  • If the date set in the camcorder is not correct, the camcorder cannot connect to CANON iMAGE GATEWAY. Make sure the date is correct before trying to establish a connection.
  • When the number of set Web services reaches maximum, you cannot set any more. Delete unnecessary Web services and then set the desired Web service.
  • You cannot set multiple accounts for Web services other than e-mail.
  • CANON iMAGE GATEWAY, Facebook, Twitter and e-mail notifications are available only for MP4 movies and photos when you use CameraWindow.

Sharing Your Recordings Using Web Services

Conveniently share your recordings with family and friends using Web services. You can upload movies to YouTube and Facebook. Also, you can upload movies and photos to online albums on CANON iMAGE GATEWAY. Then, you can post links to those online albums on Twitter.

1. Set the power switch to <MEDIA>.

2. Touch [ ].

3. Touch [ ].

4. Drag your finger up and down bring [Wi-Fi] into the center, and touch the button.

5. Touch [To Web Service].

6. If an access point has not been registered, an access point registration message will be displayed. Touch [OK].

7. Select the desired connection method.

You can select from the following four connection methods.
For more information on your access point, please refer to the access points instruction manual.
[WPS: Button]*Simply press and hold the WPS button on your access point and then touch the camcorders screen. This is the easiest connection method if you are using a WPS-compatible router.
[WPS: PIN Code]*Access the access points configuration screen using your Web browser. The camcorder will give you a PIN code, which you will enter into the browser. You will need a WPS compatible router and a computer or other device connected to it.
[Search for Access Points]Following the camcorders onscreen instructions, you select your access point from a list of detected SSIDs and then enter your password.
[Manual Setup]You manually enter the access points SSID, password and other network settings. This method is recommended for advanced users of Wi-Fi>

* WPS, which stands for Wi-Fi Protected Setup, is a standard that makes connecting to an access point easier.

If your wireless router is WPS-compatible, connecting the camcorder to it can be very easy. If you cannot successfully connect the camcorder using WPS, try using the [Search for Access Points] method.
8-a-1. [WPS: Button] method
8-b-1. [WPS: PIN Code] method
8-c-1. [Search for Access Points] method
8-d-1. [Manual Setup] method

Using the virtual keyboard
When you need to enter text for various settings, touch the text field and a virtual keyboard will appear on the screen. You must use the touch screen to operate the virtual keyboard. The illustrations below explain the various keys you can use.

: (Press to exit after entering the information.)
: Text field
: Letter/number keys
: / (Switch between letters and numbers/special characters.)
: Space key
: Backspace (Delete the character to the cursors left.)
: / / Caps Lock. When the numerical keyboard is displayed, [#%?] switches between set 1 and set 2 of special characters.
: (Change the position of the cursor.)
: Cancel

The camcorder can connect to a Wi-Fi network using a wireless router (access point) and even remember the settings for the four most recently used access points.
General requirements
  • Correctly configured router that complies with the 802.11a/b/g/n protocol and is Wi-Fi certified (bears the logo shown below) and a home network.

8-a-1. [WPS: Button] method
Press and hold the WPS button on the access point.
  • Depending on the access point, the amount of time required may differ.
  • Make sure the routers WPS function is activated.

8-a-2. Within 2 minutes, touch [OK] on the camcorders screen.
The camcorder will connect to the access point.

You can touch [Stop] and then [OK] to interrupt the Wi-Fi Protected Setup while it is in progress.

The screen will change when the setting is finished. Proceed to Step 9 [Select the desired Web service].

8-b-1. [WPS: PIN Code] method
From a computer or similar device connected to the access point, use the Web browser to open the routers WPS settings screen. After the 8-digit PIN code appears on the camcorders screen, enter it into your routers WPS settings screen.

8-b-2. Within 2 minutes, touch [OK] on the camcorders screen.
The camcorder will connect to the access point.

You can touch [Stop] and then [OK] to interrupt the Wi-Fi Protected Setup while it is in progress.

The screen will change when the setting is finished. Proceed to Step 9 [Select the desired Web service].

8-c-1.[Search for Access Points] method
The camcorder will automatically detect access points in the vicinity. After you select the desired
access point, you simply enter the password (encryption key) to connect the camcorder.
To enter text for the various settings, use the virtual keyboard.

8-c-2. Check the access point setting information.
Note the access points network name (SSID) and encryption key.

8-c-3. Select the desired access point.
The SSID of detected access points will be displayed.

Touch [ ] / [ ] to go through the detected access points.

Touch [OK].

8-c-4. Enter the encryption key (password).
If the access point selected in step 2-c-3 did not have a [ ] icon, this step is not necessary.

In the [Encryption Key] field, enter the encryption key

Touch [OK].

8-c-5. Touch [OK].
The screen will change when the setting is finished. Proceed to Step 9 [Select the desired Web service].

8-d-1. Manual Setup
Perform this procedure to manually configure the wireless connection settings. This may be necessary, for example, if your access points network name (SSID) cannot be detected due to the stealth function being enabled. Manual setup is for advanced users of Wi-Fi networks.

8-d-2. Enter the SSID.

Touch the [SSID] field.

Enter the SSID and then touch [OK] > [Next].

8-d-3. Select the Authentication/Encryption Method.
Touch the [Authentication/Encryption Method] field.

8-d-4. Touch the desired method.
If you selected [OPEN WEP], the WEP index is 1.

8-d-5. Enter the [Encryption Key].
In step 8-d-4., if you selected [OPEN NONE], entering the encryption key is not necessary.

Touch the [Encryption Key] field, and then enter the encryption key.

Touch [OK] > [Next].

8-d-6. Select how to obtain the IP address.
Touch [Automatic] or [Manual].
If you selected [Automatic], proceed to step 8-d-12.

8-d-7. Set the [IP Address] manually.
Touch the [IP Address] field.

8-d-8. Touch [ ] / [ ] to change the value and then touch [OK].

Enter the following information using the procedure explained above for the IP Address.
8-d-9. Enter the Subnet Mask and touch [Next].
8-d-10. Enter the Default Gateway and touch [Next].
8-d-11. Enter the DNS Server information and touch [Next].

8-d-12. Save the settings.
Touch [OK].

9. Select the desired Web service.
9-1. Select one of the available Web services other than e-mail.

10. Select the data to be uploaded.
  • Touch the type of upload (AVCHD movie, MP4 movie or photo) and the memory card on which the desired recordings are saved.

11. Touch [OK].

12. Select a scene or photo.
  • Touch the scene or photo to upload.

13. Touch the Web Service you want to connect with.
  • If you are uploading to YouTube, read the YouTube agreement carefully and touch [I Agree] if you agree.

The upload will begin automatically.

  • You can touch [Stop] and then [X] to cancel the wireless transfer while it is in progress. However, depending on when you stop the operation, some files will be transferred.

14. Touch [OK].

Sending Links to Recordings by E-mail

After you upload movies and photos to online albums on CANON iMAGE GATEWAY, you can send links to those albums by e-mail to family and friends. You can set up to 20 e-mail addresses in the camcorder.

1. Make sure to register email addresses in CANON iMAGE GATEWAY in advance.

2. Set the power switch to <MEDIA>.

3. Touch [ ].

4. Touch [ ].

5. Drag your finger up and down bring [Wi-Fi ] into the center, and touch the button.

6. Touch [To Web Service].

7. To connect with Web Services, refer to the procedure explained from step 6 in [Sharing Your Recordings Using Web Services].

8. Touch .
  • A screen for selecting addresses will appear.

9. Drag your finger up/down to select addresses and then touch [ ].

10. Touch the scene or photo to upload.
Refer to Step 9-14 in [Sharing Your Recordings Using Web Services] for information on the sending procedure.

E-mail addresses must consist of single-byte characters. Only e-mail addresses with 16 or less characters before the @ mark can be set in the camcorder.


  • When using the camcorders Wi-Fi functions, do not cover the Wi-Fi antenna with your hand or other object. Covering it may interfere with wireless signals.
  • While using Wi-Fi functions other than remotely controlling the camcorder using the Wi-Fi Remote application, do not open the double memory card slot cover.
  • Make sure the optional WM-V1 Wireless Microphone is not attached to the camcorder. Wi-Fi functions are not available when the microphone is attached.
About the camcorders Wi-Fi standard
The specifications of the camcorder's Wi-Fi standard are as follows.
Wi-Fi protocol, operating frequency: IEEE 802.11b/g/n-compliant, 2.4 GHz
IEEE 802.11a/n-compliant, 5 GHz
Maximum data transfer rate: 11 Mbps (IEEE 802.11b)
54 Mbps (IEEE 802.11a/g)
150 Mbps (IEEE 802.11n)
These are theoretical values and actual data transfer rates may differ.

  • Wi-Fi is a registered trademark of the Wi-Fi Alliance.
  • Wi-Fi Certified, WPA, WPA2, and the Wi-Fi Certified logo are trademarks of the Wi-Fi Alliance.
  • WPS as used on the camcorders settings, onscreen displays and in this manual signifies Wi-Fi Protected Setup.
  • YouTube is a trademark of Google Inc.
  • The Twitter name and marks are trademarks of Twitter, Inc.
  • Facebook is a registered trademark of Facebook, Inc.



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