Select the correct wireless network SSID for your MX922 printer

Article ID: ART140269 | Date published: 05/13/2015 | Date last updated: 04/09/2019
 

Description

Learn how to choose the correct wireless network name (SSID) for using your PIXMA MX922 printer with your computer.

Solution

For a wireless-connected printer to work properly, it must be connected to the same wireless network as your computer.


Check the printer's SSID

You can print out the network information by following the steps below:
  1. Make sure that the printer is turned on and that a sheet of A4 or Letter-sized plain paper is loaded.
  2. Press the Menu  button.
  3. Select Setup, then press OK.


     
  4. Select Device settings, then press OK.


     
  5. Use the up/down arrow buttons UPDOWN to scroll to LAN settings, then press OK.

  6. Scroll to Confirm LAN settings, then press OK.

  7. Scroll to Print LAN details, then press OK.

  8. Select Yes, then press OK to start printing.

  9. Look at the printed network information. You will find the wireless network name next to SSID.

NOTE: If you have recently had a change in your wireless network (new router, changing the SSID or password), your printer will need to be configured to connect to your wireless network again.  Select from one of the following methods to connect the printer to your network.
 
Standalone
Standard Setup (Directly Enter the Network Password on the Printer)
WPS PIN Code (Refer to the Router's Documentation for Instructions on Entering a PIN Code)
WPS Push Button (Refer to the Router's Documentation for Instructions)
 
Windows PC
Using a USB Cable and the Downloadable Driver
 
macOS
Using a USB Cable, the CUPS Printer Driver, and the IJ Network Tool 
 

Check the computer's SSID

  1. On your computer's task bar, select the appropriate network icon.
    • Windows 10:   ,  Windows 7:
    • Windows 8 / 8.1:  , Windows Vista: , Windows XP:
    • Macintosh:
  2. Note the SSID name (Network name).
    • Windows 10:
    • Windows 7:
    • Windows 8 / 8.1:
    • Windows Vista:
    • Windows XP:
    • Macintosh

      Note the SSID name (the one with the check mark to the left).
  3. If the computer is not connected to the same SSID as the printer, change the connection so that they are on the same wireless network SSID.
  4. Connect to the printer and print.

If the computer and printer are connected to the same SSID but you are unable to print, there are some basic steps that you can take to attempt to restore network communication between the computer and printer.  Click here for information.

If these basic steps do not resolve the issue, you may need to configure your firewall or other security software to unblock ports used by the printer for network communication.  Click here for a list of port numbers.

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