Uninstalling / reinstalling the MX350 drivers
Article ID: ART140320 | Date published: 05/13/2015 | Date last updated: 08/17/2015
 

Solution

Click here for Windows instructions

Click here for Macintosh instructions

Click here for Installation / Reinstallation instructions

 

Windows

When deleting the MP Drivers, first exit all programs that are running.

The procedure to delete the MP Drivers is as follows:

- When There is an Uninstaller

1. Start the uninstaller
Select the Start menu -> All Programs -> "Your model name" -> MP Drivers Uninstall.
The window for checking the model to uninstall appears.
IMPORTANT
In Windows 7 or Windows Vista, a confirmation/warning dialog box may appear when starting, installing or uninstalling software.
This dialog box appears when administrative rights are required to perform a task.
When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue.
Some applications require an administrator account to continue. When you are logged on to a standard account, switch to an administrator account, and restart the operation from the beginning.

2. Execute the uninstaller
Click Execute. When the confirmation message appears, click Yes.
When all the files have been deleted, click Complete.
The deletion of the MP Drivers is complete.
IMPORTANT
Printer driver, XPS printer driver, ScanGear (scanner driver), and fax driver will be deleted when you uninstall the MP Drivers.

- When There is No Uninstaller
When there is no uninstaller in the Start menu of Windows 7, Windows Vista or Windows XP, follow these steps:

1. Select the printer to be deleted
  • If you are using Windows 7, select the Start menu -> Devices and Printers.
Click the model to delete, then press the Alt key on your keyboard, and then on the File menu, click Remove device.
  • If you are using Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.
Click the model to delete, then press the Alt key on your keyboard, and then on the File menu, click Delete.
  • If you are using Windows XP, select the Start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes.
Click the model to delete, and then on the File menu, click Delete.

2. Delete the printer
  • If you are using Windows 7, when the confirmation message appears, click Yes. Then when the User Account Control dialog box appears, click Yes.
The icon is deleted.
  • If you are using Windows Vista, when the User Account Control dialog box appears, click Continue. Then when the confirmation message appears, click Yes.
The icon is deleted.
  • If you are using Windows XP, click Yes when the confirmation message appears.
The icon is deleted.

3. Select the printer driver to be deleted
  • If you are using Windows 7, click any icon in Printers and Faxes.
On the command bar, click Print server properties, and then click the Drivers tab. If the Change Driver Settings button is displayed, click that button.
When the User Account Control dialog box appears, click Yes.
In the Installed printer drivers list, click the printer to delete.
  • If you are using Windows Vista, press the Alt key. On the File menu, select Run as administrator, and then click Server Properties....
When the User Account Control dialog box appears, click Continue.
Click the Drivers tab. In the Installed printer drivers list, click the printer to delete.
  • If you are using Windows XP, on the File menu, select Server Properties. The Print Server Properties dialog box appears.
Click the Drivers tab. In the Installed printer drivers list, click the printer to delete.

4. Delete the printer driver
  • If you are using Windows 7 or Windows Vista, when you click Remove..., Remove Driver And Package dialog box is displayed.
Select Remove driver and driver package., and then click OK.
In the confirmation dialog box, click Yes.
When data collection is completed in the Remove Driver Package dialog box, click Delete, and then click OK.
  • If you are using Windows XP, click Remove, and then click Yes for Print Server Properties.

The deletion of the printer driver is complete.
IMPORTANT
You may not be able to delete the printer driver properly from the Installed printer drivers list.
If this happens, restart your computer, and then try again.

 

Macintosh

A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the machine to the computer.

The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows:

You cannot delete the Canon IJ Printer unless you are logged in as an user with the administrative right. For information about an administrative user, refer to the Macintosh manuals.

1. Open System Preferences, and select Print & Fax.

2. Delete the Canon IJ Printer from the printer list.
From the printer list, select the Canon IJ Printer to be deleted, and then click -.
Note

Even if a Canon IJ Printer is deleted from the printer list, you can re-register it automatically by connecting the machine to your computer.

 

 

Installing / Reinstalling Drivers

 

Install the drivers according to the connection type you are using: