Before you begin

• This article deals with replacing ink tanks. For information on the Print Head, click here.

• ​If you remove an ink tank, replace it immediately. Don't leave the printer with the ink tank removed.

• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Also, with a used ink tank, the printer won't be able to inform you when to replace the ink tank properly.

• Once an ink tank has been installed, don't remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it's reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.

Steps

1. With the power turned on, gently open the paper output tray.

2. Open the document cover.

   

3. Open the ink cover.
   The print head holder will move to the replacement position.

   
   
    Don't hold the print head holder to stop or move it forcibly. Don't touch the print head holder until it stops completely.

    Don't touch the metallic parts or other parts inside the machine.

    If the ink cover is left open for more than 10 minutes, the print head holder moves to the right. If that happens, close and reopen the ink cover.

4. Remove the ink tank whose lamp is flashing fast (see slide images below).

   

   Push the tab (A) and lift the ink tank to remove.

   

 Don't touch other parts besides the ink tanks.

 Handle the ink tank carefully to avoid staining clothing or the surrounding area.

 Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.

 Don't remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.

5. Prepare a new ink tank following the instructions on the package. 

    Instructions are also shown in the following section about preparing an ink tank for use.

6. Install the new ink tank (see slide images below).

   

   1.  Insert the front end of the ink tank into the print head at a slant. Make sure the position of the ink tank matches the label.

      

       To install a black pigment (PGBK) ink tank, insert it in the middle of the correct position with equal spaces on the left and right sides.

   2. Press on the top of the ink tank until it snaps firmly into place. Make sure that the ink lamp lights up red.

      
      
       You won't be able to print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder.

       You can't print unless all the ink tanks are installed.

7. Close the ink cover, then close the document cover gently.

   ​

Preparing a new ink tank for use

1. Take a new ink tank out of its package. Then, remove the orange tape as shown in the following images (see slide images below).

2. Hold the ink tank, as shown below, with the orange protective cap (C) pointing up while being careful not to block the Y-shape air hole (B).

3. Lift up the tab on the orange protective cap (C) to remove it GENTLY.

 Don't push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (B) blocked, ink may splash.

 Don't touch the inside of the orange protective cap (C) or the open ink port (D). The ink may stain your hands if you touch them.

 Don't reattach the protective cap (C) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

Good to know

• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.

• Every ink is consumed in the standard and deep cleanings of the print head, which may be necessary to maintain the performance of the machine.

• When an ink tank is out of ink, replace it immediately with a new one.

• When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Don't perform any other operations until the printer completes the cleaning of the print head.

• If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, adjust the print head position.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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