Using PIXMA Cloud Link
Article ID: ART141253 | Date published: 05/13/2015 | Date last updated: 12/09/2015
 

Solution

 

By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:

  • Print images from a photo-sharing service
  • Print documents from a data management service
  • Use Twitter to report the printer status, such as no paper or ink empty

In addition, you can use various functions by adding and registering apps that are linked with various cloud services.
Also, if you register to Canon Inkjet Cloud Printing Center, you can also use these functions from your smartphone or tablet device.

Important

  • In certain countries, PIXMA Cloud Link may not be available or the available apps may be different.
  • Some apps require that you have an account before you use those apps. For such apps, please set up an account beforehand.
  • To find out which models support PIXMA Cloud Link check the Canon homepage.

Before Using PIXMA Cloud Link

First, check your environment.

  • Network environment

    The printer must be connected to a LAN and to the Internet.
    If your printer is not connected to a LAN, see here and set one up.
    For information on the LAN and Internet settings, see the manual of your network devices or contact the manufacturer.

    Important

    • The user will bear the cost of Internet access.
  • Printer software (firmware) version

    If the printer's firmware version is earlier than Ver. 2.000, you need to update the firmware.
    Refer to "Firmware update" for your model from the Home of the Online Manual for details.

    Important

    • When you update the firmware of this product, the displayed screens, the operation procedures, and the functions may change.
    • If you register a photo-sharing service to your printer and then later update the printer firmware, the photo-sharing service will be deregistered. Please perform the account setup again.

Preparing to use PIXMA Cloud Link from your printer

Follow the steps described below to register the printer information.
The screen display differs depending on your computer.

  1. Check that the printer is connected to the Internet

  2. From the printer home screen, select Cloud

  3. Registration to the server will take place

    When the registration completed screen appears, select OK.

  4. On the confirmation screen, select Next

  5. In the License agreement and Privacy statement windows, read the statements, and then select Agree if you agree

    <License agreement>



    <Privacy statement>

    Note

    • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen.
      If you selected Disagree, you can still use this service later.
    • You can print the displayed information by pressing the Start button.
  6. On the Time zone screen, select the time closest to your region, and then select Next

  7. In the time zones list, select the region closest to you

    For some regions, a screen for applying the daylight saving time setting may appear.

  8. When a message appears notifying that the app is now available, select Apps

    The registration of printer information is completed, and a list of apps is displayed.
    See here for the description of the apps list screen.

When you complete the registration, you can add/delete/sort apps and print photos and documents that have been uploaded.
When you register your printer to Canon Inkjet Cloud Printing Center, you can use PIXMA Cloud Link from your smartphone or tablet device.

Using PIXMA Cloud Link

This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.

Important

  • The available functions differ depending on the app.
  • The printing procedure differs depending on the app.
  • You need to get the account and register photo and other data beforehand.
  • The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, txt, and rtf.
    The file formats that can be printed differ depending on the app.
  • Before you print, check that printer is on and is connected to the network. Then start.

Note

  • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
  1. On the Main screen, select the app to be used

  2. Enter the information according to the instructions on the authentication screen, and then select Log in

    Important

    • Some apps may not be fully displayed in the display area. If this is the case, scroll up, down, right, and left to change the display area.

      : Visible area

    • The Login screen may vary between apps.
    • On the Login screen, just enter the account and password and log in.
      Otherwise, the operation of the product after the login is not guaranteed.
    • After logging in, you may be asked from an external service to agree to use their app. Agree if you are using the app.
  3. In the displayed album list, select the album of your choice

  4. In the displayed image list, select the image that you want to print, and then select Settings

  5. Make the necessary print settings, and then select Color

  6. A message that indicates the completion of issuing print job appears, and printing starts

    To end the printing, select Exit. The screen returns to the apps list screen.
    To continue printing, select Continue, and perform the operation from Step 3.

Important

  • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
  • With premium apps that limit the number of print jobs, print jobs that cannot be printed due to expiration and other reasons are also included in the print count.

Cloud troubleshooting

If you cannot print

Check the following if you cannot print.

  • Check that the printer is connected to the Internet.
  • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
  • Check that no error message is displayed on the printer's LCD monitor.
    If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer.
    If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.

Note

  • With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing.
  • If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled. If this happens, check the printer power and the Internet connection, and then re-submit the print job.
  • Copyright c 1991-2013 Unicode, Inc. All rights reserved. Distributed under the Terms of Use in http://www.unicode.org/copyright.html.

  • This software is based in part on the work of the Independent JPEG Group.

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