Unable to print from a Windows computer (imageCLASS/Faxphone)

Article ID: ART141330 | Date published: 05/13/2015 | Date last updated: 10/16/2015


Generic things to check for any printer on a Windows computer


Confirm the Windows Print Spooler is running.

Start Windows Print Spooler Service

If an error appears while starting the Print Spooler confirm RPC is running.

Confirm the printer is online.

Set Printer from Offline to Online

Confirm the printer is set as the defualt

Setting the default printer

Reset the printer driver to the default settings and try to print again.

Restoring the default printer settings

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