| Solution |
When playing back movies recorded with the camera on a computer, the following problems occur:
- Movies cannot be played back smoothly.
- The sound and picture are uneven (frame drop).
If you cannot play back movies that are downloaded to a computer smoothly, please check the computer specifications.
To use the bundled software to play back MOV movies, the following system environments are recommended.
ImageBrowser EX System Requirements
| OS | Windows 8
Windows 7 Service Pack 1
Windows Vista Service Pack 2
Windows XP Service Pack 3 | Mac OS X 10.6 - 10.8(*1) |
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| Model | PC equipped with a USB port as a standard feature and one of the above OS pre-installed
Internet connection required to use auto update function (*2) | Macintosh equipped with a USB port as a standard feature and one of the above OS pre-installed
Internet connection required to use auto update function |
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| CPU Still photos | Pentium 1.6 GHz or higher | Core Duo 1.83 GHz or higher (v10.6), Core 2 Duo or higher (v10.7,10.8) |
| CPU Movies | HD (720p), SD: Core 2 Duo 1.66 GHz or higher
Full HD (1080p): Core 2 Duo 2.6 GHz or higher
ALL-I, IPB: Core 2 Duo 3.0 GHz or higher | HD (720p), SD: Core Duo 1.83 GHz or higher (v10.6), Core 2 Duo or higher (v10.7,10.8)
Full HD (1080p): Core 2 Duo 2.6 GHz or higher
ALL-I, IPB: Core 2 Duo 3.0 GHz or higher |
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| RAM Still photos |
Windows 8 (64 bit): minimum 2 GB
Windows 8 (32 bit): minimum 1 GB
Windows 7 (64 bit): minimum 2 GB
Windows 7 (32 bit): minimum 1 GB
Windows Vista (64 bit, 32 bit): minimum 1 GB
Windows XP: minimum 512 MB | minimum 1 GB (v10.6), minimum 2 GB (v10.7,10.8) |
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| RAM Movies | HD (720p), SD: minimum 1 GB
Full HD (1080p): minimum 2 GB | HD (720p), SD: minimum 1 GB (v10.6), minimum 2 GB (v10.7,10.8)
Full HD (1080p): minimum 2 GB |
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| Interface | USB | USB |
| Hard disk space | Minimum 440 MB | Minimum 550 MB |
| Display | Screen resolution: 1,024 x 768 pixels or more; Colors: Medium (16 bit) or more | Resolution: 1,024 x 768 pixels or more; Colors Thousands or more |
*1 The Macintosh UFS (UNIX File System) is not supported.
*2 Upgraded machines may not be supported.
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