Listed below are possible solutions if you get an "Error occurred while files were being copied" message on a PIXMA MG6320.
Before you begin
Before you troubleshoot the error, make sure you have the most recent software for the printer drivers.
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Download the software from our website and save the file.
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Locate your downloaded file, right-click on it, and select Run As Administrator to install.
Troubleshoot the error message
Select any of the links to open an article that can resolve your issue.
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Firewall or antivirus software may block the installation.
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Third-party software may cause a conflict.
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An administrator account wasn't used for installation.
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Third-party TWAIN (scanner) drivers can sometimes cause a conflict. It's also possible that USBSCAN.SYS (a Windows file that is required for scanning) is missing.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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