Cleaning the paper feed rollers from your Windows computer - MG2420 / MG2520

Article ID: ART142304 | Date published: 05/13/2015 | Date last updated: 04/19/2019
 

Description

Cleaning the paper feed rollers from your Windows computer

Solution

Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly.

The procedure for performing the feed roller cleaning is as follows:

Roller Cleaning

  1. Prepare the machine.

    Remove all sheets of paper from the rear tray.
     

  2. Open the printer driver setup window.
     

  3. Click Roller Cleaning on the Maintenance tab.

    The confirmation message appears.
     

  4. Execute paper feed roller cleaning.

    Make sure that the machine is on and then click OK.
    Paper feed roller cleaning starts.
     

  5. Complete paper feed roller cleaning.

    After the rollers have stopped, follow the instruction in the message, load one sheet of plain paper into the rear tray, and click OK.

    Paper will be ejected and feed roller cleaning will be completed.


MG2420 Page         MG2520 Page

 


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