5200 error appears on MX320
Article ID: ART142384 |
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Date published: 05/13/2015 |
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Date last updated: 03/29/2016 |
Description
Printer error has occurred
Solution
Printer error has occurred
Here are a couple of reasons for 5200 error to appear. Starting from the top, proceed to the next list item to clear the message.
- The remaining ink level is low.
Click here to check the ink level status. If the ink cartridge is empty, replace the ink cartridge.
- The ink cartidge is defective. Replace the ink cartridge with a new one.
Click here for instructions to replace the ink cartridge.
- If replacing the ink cartridge does not clear the error, power the printer off and on.
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- Turn off the printer by pressing the ON button.
- Unplug the power cord.
Important: All faxes stored in the printer's memory will be lost when the power cord is unplugged.
- Plug the power cord back in and then press the ON button.
- If powering off the printer and back on does not clear the error, contact the Contact Center.