Resend a fax when you get a busy signal - MX922

Article ID: ART142389 | Date published: 05/13/2015 | Date last updated: 03/06/2019


Learn how to resend a fax from your PIXMA MX922 when you get a busy signal.


Before you begin

Understand the two redialing methods - Automatic and Manual.

Automatic redialing - the printer / fax will redial the number. Learn how to set Automatic redialing in Advance settings.
  • You can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts.

  • While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent.

  • To cancel automatic redialing, wait until the machine starts redialing, then press the Stop button.

  • To cancel automatic redialing, delete the unsent fax from the machine's memory while the machine is on-standby for a redial operation. For details, see Deleting a Document in Machine's Memory.

Manual redialing - you can redial to the recipients dialed using the numeric buttons on the operation panel. See Sending Faxes with the Numeric Buttons.
Note - faxes may reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. Refer to Sending a Fax after Speaking on Telephone.

Steps for manual redialing

  1. With the printer on, press the FAX button to display the fax standby screen.
  2. Load documents on the platen glass or in the automatic document feeder (ADF).
  3. Press the Redial/Pause button to show the Redial screen.
    Screen shot of Redial screen with a list of numbers.

  4. Use the arrow buttons UPDOWN to select the recipient's number to redial, then press OK.

  5. Press the Color button for color transmission (if supported by destina, or the Black button for black & white transmission.

    • The machine memorizes up to ten (10) recent recipients dialed using the numeric buttons. Note that the machine does not memorize any recipients dialed using the Coded Dial or Redial/Pause button.

    • To cancel manual redialing, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

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