How to align the print head manually on a Macintosh computer - MG2420 / MG2520

Article ID: ART143085 | Date published: 05/13/2015 | Date last updated: 07/28/2022
 

Description

This article explains how to manually align the print head for your printer from a Mac.

If you are using a Windows PC, please click here for instructions.

Solution

Print head alignment corrects the installation positions of the print head and improves deviated colors and lines.

This machine supports two head alignment methods: automatic head alignment and manual head alignment.

The procedure for performing manual print head alignment is as follows:
 

Print Head Alignment

  1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility.

  2. Check the Align heads manually check box.

  3. Click Apply and when the confirmation message appears, click OK.

  4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility.

  5. Click the Print Head Alignment icon.

    A message is displayed.

  6. Load paper in the machine.

    Load three sheets of A4 size or Letter size plain paper into the rear tray.

  7. Make sure that the machine is on and click Align Print Head.
    The first pattern is printed.

  8. Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click OK.

     If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.

    (A) Least noticeable vertical streaks

    (B) Most noticeable vertical streaks

     If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.

    (A) Least noticeable horizontal streaks

    (B) Most noticeable horizontal streaks

  9. Confirm the displayed message and click OK.

    The second pattern is printed.

  10. Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click OK.

     If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.

    (A) Least noticeable vertical streaks

    (B) Most noticeable vertical streaks

  11. Confirm the displayed message and click OK.

    The third pattern is printed.

  12. Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes, and click OK.

     If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.

    (A) Least noticeable horizontal stripes

    (B) Most noticeable horizontal stripes

 After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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