If you receive a message that your printer isn't responding, there are a few easy remedies.

Check to make sure:

• You're connected to a wireless network. If your router loses connection to the printer, turn both the printer and router OFF then ON.

• The printer is connected to the correct network.

• Both the device you're printing from and the printer are connected to the same wireless network.

• The network name matches the one selected on both the printer and your Windows or Mac^® computer.

• The printer driver on the computer is configured to the correct port. Here's how to check the port settings.