Canon Inkjet Cloud Printing Center

Article ID: ART143540 | Date published: 05/13/2015 | Date last updated: 03/17/2020
 

Description

Learn how to use the Canon Inkjet Cloud Printing Center

Solution

Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to register and manage apps from your mobile device. You can check print status, print errors, ink status, and more.

  • You can also print photos and documents from your apps.

  • If you use this service from your computer, you can manage the apps.

 ​ This service may not be available in certain countries or regions. If the service is available, there may be apps that can't be used in certain regions.

Before you begin

Check your environment.

  • Printer specification
    Check to make sure that Canon Inkjet Cloud Printing Center supports the printer.

  • Network environment
    The printer must be connected to a wireless network (LAN) and to the internet. 
     Internet fees may apply.

  • Printer software (firmware) version
    If the printer's firmware is earlier than Ver. 1.000 on an MX530 series or earlier than Ver. 2.000 on models other than the MX530 series, you need to update the firmware.
    Refer to Firmware update for your model in the Online Manual for details.
     When you update the firmware, the screen displays, operational steps , and functions may change.
      You will need to set up any photo-sharing accounts again if you update the printer firmware,.

  • Operation requirements
    Get the operation requirements for computers and mobile devices.

 

 
Register the Canon Inkjet Cloud Printing Center

To use the Printing Center you need to register your user information.
 

Follow these steps if your LCD monitor is color, if not follow the steps below.

  1. From the home window, select Setup  Web service setup  >   > Web service connection setup > IJ Cloud Printing Center setup > Register with this service.

  2. In the registration confirmation window, Select Yes.

  3. In the print settings, select the display language.


If your LCD monitor is monochrome follow these steps.  

  1. On the printer operation panel, select the Setup button, then select Web service setup > Connection setup > IJCloudPrintingCtr > Register w/ service.

  2. In the registration confirmation window, Select Yes.

  3. Select the print language.


The following steps are for all printer models.

  1. Follow the instructions, and print the URL of the authentication site and the Printer registration ID.

  2. Set A4 size or Letter size plain paper and select OK.

  3. Once it prints, you will use this page in the next step. 
     Be sure to complete the registration within 60 minutes.

  1. From your browser, access the authentication URL.

  2. Select Register from here.

  3. Enter your email address and the Printer registration ID and select OK.

  1. The registration page URL is sent to your email address.

  2. When you get the confirmation email, select the URL.

  3. Select Agree to the License Agreement and Privacy Statement to continue.

  4. Enter your user information and tap OK.

  • Time zone: Select your region on the list.

  • Apply Daylight Saving Time: Select whether or not to apply the Daylight Saving Time.

  • Password: Enter the login password for Canon Inkjet Cloud Printing Center.

  • Password (Confirmation): Enter the password again for confirmation.

  1. The registration completed message appears. Tap OK, then log in using the information you registered.

 

 
How to print

  1. To use the Printing Center, go to the login URL http://cs.c-ij.com/ and enter your login information.

  1. On the main screen, select the app you want to use. (CANON iMAGE GATEWAY is used here as an example.)

  2. Enter your information, then select Log in.

  3. Select the album that contains the image you want to use.

  4. Select the image you want to print, then tap Next.

  5. Choose the print settings, and tap Print.

  6. A print job completion message appears, and printing starts. Tap Exit to stop the job and return to the Apps list screen.

  7. To continue printing, select Continue and repeat the process from Step 3.



Troubleshoot Canon Inkjet Cloud Printing Center

If an app can't be installed:

  • Check the country or region where the printer was purchased.

  • If you take the printer outside of  the country or region where  you purchased it, new apps can't be installed.

  • If the new region supports previously the installed app, you can continue to use it. However, if you uninstall an app, you won't be able to reinstall it.
     

If the registered app isn't in the Apps list:

  • Check the display language of Canon Inkjet Cloud Printing Center.

  • If the display language is switched to a language that doesn't support the app, the app won't displayon the apps list but will continue to be registered.

  • If you switch back to the default language of the app, it will display in the apps list and you will be able to start, register, or unregister the app.
     

If the information doesn't update when you press the Update button:

  • Because the Properties screen requires network connection with this product, the information may not update right away. Please wait then try again.

  • If the information still doesn't update, check to be sure the product is connected to the Internet.
     

If you don't receive the registration email:

  • Printing starts on its own even if you don't do anything

  • You may have entered a different email address when you registered Canon Inkjet Cloud Printing Center



If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

 


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