Verify the SSID (Network Name)
Check the printer Setting
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Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
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Press the Menu button.
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Select
Setup, then press the OK button.
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Select
Device settings, then pres the OK button.
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Use the ![UP](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MX420/t_mark_s.gif)
button to select LAN settings, then press the OK button.
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Use the ![UP](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MX420/t_mark_s.gif)
button to select Confirm LAN settings, then press the OK button.
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Use the ![UP](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MX420/t_mark_s.gif)
button to select Print LAN details, then press the OK button.
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Use the ![UP](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MX420/t_mark_s.gif)
button to select Yes, then press the OK button to start printing.
The machine starts printing the network setting information.
Check the SSID on the computer
- Click the appropriate Network icon in the system tray
Windows XP: ![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP980/XPNetIkon.gif) |
Windows Vista: ![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP980/VistaNetIkon.gif) |
Windows 7: ![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP980/Win7NetIkon.gif) |
Windows 8 / 8.1 / 10: ![](/library/CANON/CITS_TECH_SUPPORT/win10_wifi_icon.jpg) |
- Note the SSID name (Network name).
Windows XP:
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP980/XPNetInfo.gif)
Windows Vista:
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP980/VistaNetInfo.gif)
Windows 7:
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP980/Win7NetInfo.gif)
Windows 8 / 8.1 / 10:
![](/library/CANON/CITS_TECH_SUPPORT/win10_wifi_listing.jpg)
- Compare this with the SSID from the Wireless LAN setting list of the printer. If it is different , connect to the same SSID as that of the printer.