Support Code 2103 is Displayed - MG5520 / MG5522 / MG6420

Article ID: ART143575 | Date published: 05/13/2015 | Date last updated: 09/20/2019


This article explains the cause for support code 2103.




The machine cannot detect the paper size.


Press the machine's Stop button to dismiss the error, then try to print again.

If this error still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI.


  • Depending on the type of paper, the machine may not detect the paper width.

    Additionally, if the operation panel is opened while printing is in progress, the machine may not detect the paper width.


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