Media types you can use - MG2420 / MG2500 Series

Article ID: ART143753 | Date published: 05/13/2015 | Date last updated: 08/11/2022


This article provides information on the kinds of paper you can use with your printer.


Use plain paper for printing texts or photo paper for printing photos, for the best print results. We recommend the use of Canon genuine paper for printing your important photos.

Media Types

Commercially available papers

  • Plain Paper (including recycled paper)*1

  • Envelopes


Canon genuine papers

The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the page sizes available for each Canon genuine paper, access our website.

 You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.

Paper for printing photos:

  • Glossy Photo Paper "Everyday Use" <GP-501/GP-601>

  • Photo Paper Glossy <GP-601>

  • Photo Paper Plus Glossy II <PP-201>>

*1 100% recycled paper can be used.

Paper Load Limit

Commercially Available Papers

Media Name

Rear Tray

Paper Output Tray

Plain Paper (including recycled paper)

Approx. 60 sheets

Approx. 30 sheets


5 envelopes



Canon Genuine Papers

 We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration.


Paper for printing photos:

Media Name <Model No.>

Rear Tray

Glossy Photo Paper "Everyday Use" <GP-501/GP-601>*2

20 sheets: 4" x 6" (10 x 15 cm)

Photo Paper Glossy <GP-601>*2

20 sheets: 4" x 6" (10 x 15 cm)

Photo Paper Plus Glossy II <PP-201>*2

10 sheets: 4" x 6" (10 x 15 cm)

20 sheets: 5" x 7" (13 x 18 cm)

*1 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration.

*2 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time.

Page Sizes

You can use the following page sizes.

Standard sizes:






 4" x 6" (10 x 15 cm)

 5" x 7" (13 x 18 cm)

 Envelope DL

 Envelope Com 10



Non-standard sizes:

You can print on non-standard size paper within the following ranges.

  • Minimum size: 4.00 x 6.00 inches (101.6 x 152.4 mm)

  • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm)


Paper Weight

You can use paper in the following weight range.

  • 17 to 28 lb (64 to 105 g/m2) (except for Canon genuine paper)

Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine.


Notes on Storing Paper

  • Take out only the necessary number of paper from the package, just before printing.

  • To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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