Install the Software from the EOS DIGITAL Solution Disk of From the Canon Website
Article ID: ART143829
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Date published: 05/13/2015
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Date last updated: 02/20/2024
Description
Install the camera's software from the EOS DIGITAL Solution Disk or download it from the Canon website.
Solution
The EOS DIGITAL Solution Disk (CD-ROM) contains various applications for EOS digital cameras. For the features of each application, please refer to the Software Instruction Manual.
Never connect the camera to your computer before you install the software. The software will not be installed correctly.
Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version).
If errors occur during installation, please see the 'Related information' section at the end of the page.
When using EOS Utility, it is necessary to connect the camera to the computer before starting EOS Utility. For details on how to connect the camera to the computer, please refer to the camera’s instruction manuals.
Install the software from the EOS DIGITAL Solution Disk.
Turn your computer on.
Insert the EOS DIGITAL Solution Disk (CD-ROM) into the computer.
If the following window appears, click Run SETUP.EXE.
If you are using a Macintosh computer, double-click the CD-ROM icon on the desktop, and then double-click Setup.
Select the country where you live, and then click Next.
Click Easy Installation. For a Macintosh computer, click Install.
To select the software you want to install, click Custom Installation.
Close any other applications, and then click OK.
Click Install.
Click Yes to accept the License Agreement.
With EOS DIGITAL Solution Disk Ver. 25 or later, when connected to the Internet, the following screen will appear. If you agree to the disclaimers, click Yes.
When the following window appears, click Yes.
The following window appears, and installation starts.
When the following window appears, click Install now. Proceed with the installation by following the on-screen instructions for the required operations.
Click Next.
Click Restart and remove the CD once the computer restarts.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
Never connect the camera to your computer before you install the software. The software will not be installed correctly.
To select the software you want to install, click Custom Installation.
