If you can see the jammed paper at the paper output slot:

1300

If the paper is jammed when automatic duplex printing:

1304

If the paper loaded in the cassette (upper) is jammed:

1311

If the paper loaded in the cassette (lower) is jammed:

1312

If the paper is jammed as the machine pulled in the printed paper:

1313

If the paper tears and you cannot remove it from the paper output slot or from the transport unit:

Paper Is Jammed inside the Machine

If the document is jammed in the ADF:

2801

Cases other than above:

• Check 1: Are there any foreign objects around the paper output slot?

• Check 2: Are the transport unit cover and the rear cover attached properly?

• Check 3: Is the paper curled?

  Load the paper after correcting its curl.