Reseat or replace the print head on your MX722 or MX922 printer (TEXT) (VIDEO)
Article ID: ART143853 | Date published: 05/13/2015 | Date last updated: 06/25/2019
 

Description

Learn how to reseat or replace the print head in your PIXMA MX722 or MX922 printer.

Solution

The following video will walk you through the process outlined below.  Although this video refers to the PIXMA MX922, the video is also applicable to the PIXMA MX722.



If you have a print head error or poor print quality issues, you may need to reseat or replace the print head.

Remove the print head

  1. Turn the printer on.
  2. Hold the sides of the paper output tray and open it gently.
  3. Open the document cover without touching the buttons or screen on the operation panel.
    Document cover
  4. Open the ink cover and wait for the print head holder to move to the replacement position. Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Do not touch the metallic parts or other parts inside the machine.
    Ink cover
  5. Push the tab (A) on an ink tank and lift it out of the printer.
  6. Remove the rest of the ink tanks from the holder.
  7. Press and hold the Stop button until the print head carriage moves to the replacement position and then release the button. The carriage moves to the right and then returns almost to the center.
  8. Open the the inner cover (B) and push it down all the way to the bottom.
  9. Pull the Carriage Tray towards the front of the machine. You may find resistance when the bottom of the Head Set Lever hits the back of the front edge. The Head Set Lever will move forward as it slides above that front edge.
  10. Use your finger tips to grab the top of the center tab and pull out the print head.
    .

Install the print head

  1. If you are installing a replacement print head, remove it from its packaging.
  2. Hold the center tab of the replacement print head, with the front of the print head facing down (so you can see the green circuit board on the back of the print head, and ensure the two tabs on the front bottom corners of the print head are inserted into the rails on either side of the print head holder.
  3. Slide the replacement print head into the machine.
  4. Once the print head is seated in the print head holder, push the Head Set Lever towards the back of the machine.
  5. Close the inner cover.
  6. Insert the ink tanks into their proper slots.
  7. Close the ink cover and then the document cover.
  8. If the print head carriage returns to home position before the print head is installed, close the inner cover and operation panel and follow the instructions on the display. Then open the inner panel. 

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