Wireless LAN setup using WPS Method (Windows)

Article ID: ART148834

Date published: 05/20/2015

Date last updated: 05/12/2016

Description

WPS Setup

Solution

Wireless Setup Using WPS (Wi-Fi Protected Setup)

important:

Quit all applications before installation.
Log on using an administrator account.
Internet connection may be required during the installation. Connection fees apply.

Screens are based on Windows 7 operating system Home Premium. Actual screens may differ depending on the OS version.

Press the ON button to turn off the machine.
Operating noise stops after about 1 minute.
Insert the CD-ROM into the computer.

IMPORTANT:
If the USB cable is already connected, unplug it. If a message appears on the computer, click Cancel.
Click Run Msetup4.exe on the AutoPlay screen, then click Yes or Continue on the User Account Control dialog box.
If the User Account Control dialog box reappears in following steps, click Yes or Continue.

REFERENCE:
If the CD-ROM does not autorun:
Double-click (My) Computer ->CDROM icon ->MSETUP4.EXE.
Select which language to use with this program and then click Next.
Click Next.

IMPORTANT: The Setup Guide will launch in a window on the computer screen (as shown in the below step). The Setup Guide includes instructions to set up the printer in WPS mode. Follow the instructions on each Setup Guide window pressing the appropriate buttons on the printer's operation panel. Then click the Next button to proceed to the next Setup Guide window. Now go to the next step.
At step 1-2 (Connection Method Selection), click Wireless Connection.
At step 1-3 (Preparation fo Connection), press the ON button on the printer to power it on and then click Next on the Setup Guide window.
At step 2-1 (Printer Setup), click Next.
At step 2-2 (Printer Setup), press the HOME button on the printer and then click Next.
At step 2-3 (Printer Setup), press the up or down arrow on the printer to display Setup, press the right Function button (the button underneath the Setup icon) and then click Next.
At step 2-4 (Printer Setup), press the left or right arrow to select Wireless LAN setup, press the OK button and then click Next.
The printer will automatically search for WPS enabled access point / wireless router.

If the above left message (Press and hold the WPS button on...) appears on your printer, click Push Button Method on the Setup Guide window.
Now go to the step 13.

If the above right message (Wireless LAN setup) appears, click Other Methods on the Setup Guide window.
Then go to the step step 15.

REFERENCE
If another message appears, refer to Troubleshooting on the right.

At step 4-1 (Connection Using WPS) window, locate the WPS button on the access point / wireless router, then press and hold it for about 5 seconds. Now press the OK button on the printer and then click Next on the Setup Guide.
At step 4-2 (Connection Using WPS) window, confirm Connected to the access point appears on the printer's display, press OK then press the HOME button to return the display to standby. Click Next at the Setup Guide window. Then go to step 21.
If another message appears, refer to Troubleshooting on the right.
At step 3-2 (Setup Procedure Selection), click WPS.
At step 4-1 (Connection Using WPS), press the up or down arrow to select WPS, press OK button and then click Next.
At step 4-2 (Connection Using WPS), press the up or down arrow to select Push button method, press OK button and then click Next.
At step 4-3 (Connection Using WPS), confirm message Connect to access point supporting... appears on the display, press the OK button and then click Next.
At step 4-4 (Connection Using WPS) window, locate the WPS button on the access point / wireless router, then press and hold it for about 5 seconds. Now press the OK button on the printer and then click Next on the Setup Guide.

REFERENCE
If another message appears, refer to Troubleshooting on the right.

At step 4-5 (Connection Using WPS) window, confirm Connected to the access point appears on the printer's display, press OK then press the HOME button to return the display to standby. Click Next at the Setup Guide window. Then go to step 21.
If another message appears, refer to Troubleshooting on the right.
At the Completion of Connection screen, click Next at the Setup Guide window to install the software.
Click here to go to the next step.

Install the Software (Information)

Let's perform the software installation.

At the Software Installation List screen, select the items to install and then click Next.

REFERENCE:
Easy-WebPrint EX
Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.

Follow any on-screen instructions to proceed with the software installation.
When the Setup Completion dialog box appears, click Complete.

IMPORTANT:

When this printer has not been detected, the Check Printer Settings dialog box is displayed. In such a case, refer to [The printer cannot be detected (the message that the printer could not be detected on the network is displayed) ].
At the Setup Complete screen, click Next.

- Important Information for the Installation
Necessary Information for the User Registration

When the serial number is not displayed on the registration screen automatically, input the serial number located inside the machine (as shown in the illustration).

IMPORTANT:
If the power is on, the Print Head Holder will move when the Scanning Unit (Cover) (A) is opened.

If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

When the Test Print window is displayed

Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click Execute.

After test printing, click Next.
To skip test printing, click Next instead of Execute.
Click Exit to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.
Solution Menu EX starts.

The end of the procedure of the wireless LAN setup.

Check Printer Settings

During the wireless setup in the software installation, when the Check Printer Settings dialog box is displayed, try the solutions 1 to 4 one by one in order.

1. Before checking the wireless setting

1-1. First make sure all devices, namely, i) printer, ii) access point or iii) router is powered ON. Then, turn OFF every device and turn them ON again.

1-2. Please the printer and access point, or router, in the way there are no obstacles between them.

After doing step 1 and 2, click [ Redetect ] to continue the setup.

If the problem persists, check the following solution [ 2. Confirm whether the setting of the main unit is correct or not]:

2.Confirm whether the setting of the main unit is correct or not

Confirm that the wireless LAN connection is active.

step 1.

Click "Setup," which is one of the function buttons.

step 2.

Use the or button to select "Device settings" then push the OK button.

step 3.

Use the or button to select "LAN settings" then push the OK button.

step 4.

Use the or button to select "Confirm LAN settings" then push the OK button.

step 5.

Use the or button to select "WLAN setting list" then push the OK button.

step 6.

When "WLAN setting list" is displayed, confirm that "Active" is displayed in "Connection".

If "Active" is not displayed in "Connection" ("Inactive" is displayed), the printer is not connected with the access point or the router. Please do the wireless setting again.

3. Review the setting of the "Firewall" security software

3-1. The "Firewall" software interferes with the necessary network communication.

[How to confirm]

The operation of the "Firewall" security software may interfere with the communication for the wireless setup.

Register the following files to the "Firewall" security software as a file with access permit, or perform the setup with "Firewall" paused.

- For Windows

File name: Setup.exe

- For Macintosh

File name:

BJ Network Tool.app

canonijnetwork.bundle

CIJScannerRegister.app

CNNSelectorAgent.app

Canon IJ Network Scanner Selector EX.app

ATTENTION:

Regarding how to stop the operation of the "Firewall" security software, refer to the instruction manual for the security software, or contact its manufacturer.

IMPORTANT:

Before disabling the "Firewall" operation of the security software, disconnect from the Internet.

If you still have the problem, try the next solution menu "4. Review the setting of the access point or the router."

4. Review the setting of the access point or the router

4-1. As the following setting interferes with the communication for the wireless setup, change the setting. After the setting is changed, perform the installation.

ATTENTION:

Regarding how to change the settings of the access point, and the cautions along with its change, refer to the instruction manual for the access point, or contact its manufacturer.

MAC address filtering function is enabled:

Change the setting of the access point so that the MAC address of the printer can be permitted.

The same SSID is used between the computer and the printer, and the privacy separator or the network disconnection function is enabled:

Disable the privacy separator or the network disconnection function.

The different SSID is used between the computer and the printer, and the privacy separator or the network disconnection function is enabled:

Use the same SSID for the computer as the one for the printer.

REFERENCE:

How to confirm the MAC address of the printer