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Perform Bottom Plate Cleaning if ink appears on the back of the page (Mac OS X) - PRO-10 / PRO-100

Article ID: ART150716 | Date published: 05/22/2015 | Date last updated: 04/23/2019
 

Description

This article explains how to execute a bottom plate cleaning on your PIXMA PRO 10 / PRO-100.  This should be done if you notice black ink spots on the back of the page after printing.

 

Solution

If ink spots appear on the back of the page after printing, the printer's interior may be dirty with ink.  Perform Bottom Plate Cleaning to remove the ink.  To perform Bottom Plate Cleaning, follow these steps:
 

  1. Open the Canon IJ Printer Utility.
     

  2. Under the Cleaning option in the pop-up menu, click Bottom Plate Cleaning.



     

  3. Load paper in the printer

    As instructed in the dialog box, fold the A4 size or Letter size plain paper in half lengthwise, and then unfold the sheet.
    Load the paper into the rear tray in the landscape orientation with the crest of the crease facing down.

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  4. Perform the bottom plate cleaning

    Make sure that the printer is on and then click OK.
    Bottom plate cleaning starts.

PIXMA Pro Series Printers Support


 

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