| Paper Does Not Feed Properly ID: 8201085900_ EN_ 1 |
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| Cause | Check 1: Confirm the paper source setting
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| Summary | Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a rear tray. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Quick Setup tab. 1. Open the printer driver setup window. 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. REFERENCE When Other Glossy Paper (Margin 35), Fine Art "Photo Rag", Fine Art "Museum Etching", Other Fine Art Paper 1, or Other Fine Art Paper 2 is selected for Media Type on the Main tab, select Art XX (Margin 35) from the Page Size list.
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| Summary | 3. Select the paper source From the Paper Source list, select the paper source that matches your purpose. Manual Feed Paper is supplied from the manual feed tray in the back. IMPORTANT When A5, B5, 4"x6" 10x15cm, 4"x8" 101.6x203.2mm, 5"x7" 13x18cm, L 89x127mm, 2L 127x178mm, Hagaki 100x148mm, Hagaki 2 200x148mm, Wide 4"x7.1" 101.6x180.6mm, or Custom... is selected for Page Size on the Page Setup tab, paper cannot be supplied from the manual feed tray in the back. When Plain Paper, Hagaki A, Ink Jet Hagaki, or Hagaki is selected for Media Type on the Main tab, paper cannot be supplied from the manual feed tray in the back.
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| Summary | Rear Tray Paper is fed from the rear tray. IMPORTANT When 14"x17" 36x43cm is selected for Page Size on the Page Setup tab, paper cannot be supplied from the rear tray. When Fine Art "Museum Etching" is selected for Media Type on the Main tab, paper cannot be supplied from the rear tray.
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| Summary | 4. Complete the setup. Click OK. When you execute print, the printer uses the specified paper source to print the data.
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| Cause | Check 2: Make sure of the following when you load paper
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| Summary | Always load the paper in portrait orientation, regardless of the printing orientation.When you load the paper, load the paper with the print side facing UP and slide the Paper Guides to align with the sides of the paper. ->[ Loading Paper ] In the Rear Tray: When loading two or more sheets of paper, flip through the paper before loading. When loading two or more sheets of paper, align the edges of the sheets before loading.When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit. In the Manual Feed Tray: When you load the paper, load one sheet at a time. When you print continuously, set the next paper after the last one is finished printing.
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| Cause | Check 3: Check to see if the paper you are printing on is not too thick or curled
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| Summary | ->[ Check 3: Load the paper after correcting its curl ]
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Media Types You Cannot Use
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| Cause | Check 4: Make sure if the paper weight is suitable for use with the printer
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Media Types You Can Use
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| Cause | Check 5: Make sure that there are not any foreign objects in the Rear Tray or Manual Feed Tray
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| Summary | If the paper tears in the Rear Tray or the Manual Feed Tray, see [ Paper Jams ] to remove it. If there are any foreign objects in the Rear Tray or Manual Feed Tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. REFERENCE If the Feed Slot Cover is opened, close it slowly.
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| Cause | Check 6: Make sure that the Inner Cover is closed completely
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| Summary | Paper does not feed properly if the Inner Cover is even slightly open. REFERENCE The Inner Cover is not present depending on the country or region of purchase.
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Printing a Disc Label
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| Cause | Check 7: Clean the Paper Feed Roller
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| Summary | REFERENCE Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.
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Cleaning the Paper Feed Roller
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