No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks (PIXMA PRO-1)
| Article ID: ART151137 |
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Date published: 05/22/2015 |
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Date last updated: 05/07/2019 |
Description
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Solution
| No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
ID: 8201086800_ EN_ 1
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| Issue |
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| Cause |
Check 1: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning.
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| Summary |
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
- If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
- If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
- If the problem is not resolved after performing the Print Head Deep Cleaning:
Perform the System Cleaning manually.
If the problem is not resolved after performing the System Cleaning manually, perform the Print Head Deep Cleaning after 24 hours. If the problem is not resolved yet, the Print Head may be damaged. Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account
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| Cause |
Check 2: Did you confirm the paper and print quality settings?
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| Summary |
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| Cause |
Check 3: Check the status of ink tanks. Replace the ink tank if the ink has run out.
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| Summary |
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Replacing an Ink Tank |
| Cause |
Check 4: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up
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| Summary |
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
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| Cause |
Check 5: Make sure that the input profile in the printer driver is set correctly (Windows)
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| Summary |
If printout color of photographs that are taken in Adobe RGB mode is not satisfactory, configure the input profile and then try printing again. It may improve the quality of printout color.
1. Open the printer driver setup window.
2. On the Main sheet, select Manual for Color/Intensity, and then click Set.
3. On the Matching sheet, select ICM for Color Correction.
4. Select Adobe RGB (1998) for Input Profile.
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