LCD Messages FAX-JX200
Article ID: ART151628 | Date published: 05/22/2015 | Date last updated: 04/26/2019
 

Description

When an error has occurs, the error or message is displayed on the LCD. Take the appropriate action to clear the message.

Solution

 

LCD Messages

 

The following messages are displayed on the LCD when the fax is performing a function or when the fax encounters an error.

 

!!CHECK!! 5100

Cause
Action
Movement of the FINE Cartridge Holder is blocked. Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, then turn off the machine and turn it back on again.
There may be an obstruction that is not allowing the Cartridge Holder mechanism to move. Check for any obstruction (paper clip, small object, etc.) and also that the protective tape are removed from the FINE Cartridge. Check also for a paper jam and clear the jam if necessary . Then press [Stop] and start again.
The FINE Cartridge may be defective. Press [Stop]. Reinstall the FINE Cartridge (see the Easy Setup Instructions) and start again.
In either case, if the error does not clear, try unplugging the fax. Wait several minutes, then plug it back in. Also, try replacing the FINE Cartridge with a new one
During printing, the FINE Cartridge print head may have become too hot. Allow the fax to cool down. The fax will resume printing when it has cooled down.
An error requiring servicing might have occurred. Turn OFF the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in and turn ON the machine. If the same error occurs, service is required. For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

 

!!CHECK!! 5B00

Cause
Action
The ink absorber (which holds the ink used for print head cleaning) may be full. Contact a Canon service representative as early as possible.For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

 

AUTO REDIAL

Cause
Action
The fax is waiting to redial the receiving number because the line was busy or the receiving party did not answer when you tried to send the document. Wait for the fax to automatically redial the number. If you want to cancel automatic redialing, press [Stop]

 

 

BUSY/NO SIGNAL

Cause
Action
The telephone number you dialed is busy. Try sending the document at a later time.
The fax number dialed was incorrect. Check the fax number and dial again.
The other party's fax machine is not working. Contact the other party and have them check their fax machine.
The other party is not using a G3 machine. Contact the other party and ask them to send or receive the document using a G3 machine.
The touch tone/dial pulse setting on your fax is incorrect. Set your fax to the setting that matches your telephone line
The receiving fax machine did not answer within 55 seconds (after all automatic redialing attempts). Contact the receiving party and have them check their fax machine. You can try to send the document using manual sending (see page 19). For long-distance call, add pauses to the registered number

 

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CHECK DOCUMENT

Cause
Action
The document is not set in the Document Tray, or has jammed. Set the document you are trying to send or copy in the tray or check for a document jam and clear the jam if necessary , and start again.

 

 

CHECK PAPER SIZE

Cause
Action
The size of the paper in the multipurpose tray and that specified in the PAPER SIZE setting are different. Load the correct paper size or change the <PAPER SIZE> setting. Press [Stop].

 

 

CLEAR PAPER JAM

Cause
Action
There is a paper jam. Clear the paper jam and reload paper in the Multi-Purpose Tray. Press [Stop].

 

 

DATA ERROR

Cause
Action
An error has occurred and all onetouch speed dialing, coded speed dialing, and user data have been lost. Press [Start/Copy], then re-register the data.

 

 

DOC. TOO LONG

Cause
Action
The document is longer than 16.0 in. (400 mm). Use a copier to make a reduced copy of the document and then send the copy.

 

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ECM RX

Cause
Action
The fax is receiving a document using Error Correction Mode (ECM). ECM receptions may take longer than normal receptions. Turn off ECM if you need to receive quickly, or if you know your local lines are in good condition.

 

 

ECM TX

Cause
Action
The fax is sending a document using Error Correction Mode (ECM). ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to transmit quickly, or if you know your local lines are in good condition.

 

 

INK ABS NEAR FUL

Cause
Action
The ink absorber is almost full. Printing will no longer be possible once the ink absorber is full. Contact the service center immediately. Press [Stop] to continue printing.

 

 

NO INK

Cause
Action
Ink has run out. Replace the FINE Cartridge

 

 

INK VOL UNKNOWN

Cause
Action
The remaining level of the ink cannot be correctly detected. A FINE Cartridge that was once empty is installed. Replace the FINE Cartridge.

 

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MEMORY FULL

Cause
Action
The fax's memory is full because it has received too many documents, or a very long or detailed document. Print and delete any documents stored in memory . Then start again.
The fax's memory is full because you either tried to send or copy too many pages at once, or you tried to send or copy a very long or detailed document, using memory sending. Free up space in the fax's memory by printing or deleting any documents in memory you no longer need . If multiple pages are loaded, separate the pages into smaller stacks. If not, try sending the document by direct sending .

 

 

NO TEL #

Cause
Action
The one-touch speed dialing button or coded speed dialing code you entered has not been registered. Register the one-touch speed dialing button or coded speed dialing code.

 

 

REC'D IN MEMORY

Cause
Action
The fax received the document in memory because paper or ink ran out, a paper jam occurred, or the incorrect FINE Cartridge was installed. Load paper in the Multi-Purpose Tray (see the Easy Setup Instructions), replace the FINE Cartridge or clear the paper jam . Print any documents stored in memory .

 

 

RECOMEND NEW CRT

Cause
Action
Ink is low. Replace the FINE Cartridge .

 

 

REMOVE DOCUMENT

Cause
Action
A document was inserted while printing. Remove the document. Press [Stop] and try printing again.

 

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SET DOCUMENT IN CORRECT POSITION

Cause
Action
The document cannot be correctly detected or the document is too small. Make sure the document meets the requirements and is correctly loaded. If necessary, reload the document and press [Start/Copy].

 

 

TX/RX CANCELLED

Cause
Action
You pressed [Stop] to cancel the transmission. If required, try sending again.

 

 

TX/RX NO. nnnn

Cause
Action
When the fax sends or receives a document, it assigns it a unique identification number (nnnn). Write the number down if you will need it later.

 

 

!!CHECK!! nnnn

Cause
Action
An error requiring servicing might have occurred. Turn OFF the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in and turn ON the machine. If the same error occurs, contact a Canon service representative. For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

 

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