No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

Article ID: ART152953 | Date published: 05/22/2015 | Date last updated: 04/30/2019
 

Description

No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

Solution


Check 1: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning

 

Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
Perform the Print Head Deep Cleaning (Windows / Mac).
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and perform another Print Head Deep Cleaning after 24 hours.
  • If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

 

 

Check 2: Did you confirm the paper and print quality settings?

 

 

Check 3: Check the status of ink tanks. Replace the ink tank if the ink has run out

 

Replacing an Ink Tank

Check 4: Is the orange tape or protective film remaining?

 

Make sure that all of the protective film is peeled off and the L-shape air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.


 

 

Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up

 

Load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.

 

 

SIMS Doc Id

8201669400

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