No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Article ID: ART152983
|
Date published: 05/22/2015
|
Date last updated: 05/07/2019
Description
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Solution
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
ID: 8201670200_ EN_ 1
Issue
Cause
Check 1: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning
Summary
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and perform another Print Head Deep Cleaning after 24 hours.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Service is required.
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account
See Also
Cause
Check 2: Did you confirm the paper and print quality settings?
Summary
See Also
Cause
Check 3: Check the status of ink tanks. Replace the ink tank if the ink has run out
Check 4: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up/down
Summary
Load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
See Also
Cause
Check 5: Is automatic ink quality maintenance enabled?
Summary
If automatic ink quality maintenance is disabled, ink in one or more ink tanks may separate, resulting in uneven density. Enable automatic ink quality maintenance by using the printer driver.
1. Make sure that the printer is turned on.
2. Open the printer properties dialog box.
3. Click the Maintenance tab and then Custom Settings.
4. Select the Execute ink quality maintenance automatically check box, then click OK.
5. Confirm the message and click OK.
IMPORTANT
Enabling automatic ink quality maintenance is recommended. Failure to perform the ink quality maintenance about once a week may affect print quality.
If automatic ink quality maintenance has been disabled, perform the ink quality maintenance manually about once a week.
See Also
Cause
Check 6: Make sure that the input profile in the printer driver is set correctly
Summary
If printout color of photographs that are taken in Adobe RGB mode is not satisfactory, configure the input profile and then try printing again. It may improve the quality of printout color.
1. Open the printer properties dialog box.
2. On the Main sheet, select Manual for Color/Intensity, and then click Set....
3. On the Matching sheet, select ICM for Color Correction.
4. Select Adobe RGB (1998) for Input Profile.
If Adobe RGB (1998) is not displayed, insert the Setup CD-ROM into the computer's disc drive, then install the Adobe RGB (1998).
