Print head is not installed. Install the print head. (alternates with display of cartridge not detected)

U051

The type of print head is incorrect. Install the correct print head.

U052

The ink cartridge cannot be recognized.

U053/U059

The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine.

Open the Scanning Unit (Cover) and install the appropriate FINE Cartridge.
 

Installing / Replacing FINE Cartridge(s)

If the error is not resolved, the FINE Cartridge may be damaged. 

Some ink cartridges are not installed in place.

U075/U076

Make sure that each FINE Cartridge is installed in the correct position.

Installing / Replacing FINE Cartridge(s)

The ink cartridge cannot be recognized.

U140

The FINE Cartridge may not be compatible with this machine.

Install the FINE Cartridge compatible with this machine.

The ink cartridge cannot be recognized.

U150

The FINE Cartridge may not be installed properly.

Open the Scanning Unit (Cover) and install the appropriate FINE Cartridge.

Installing / Replacing FINE Cartridge(s)

Ink may have run out. Replacing the ink cartridge is recommended.

U162

Ink may have run out.

The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.

If you want to continue printing without this function, press the Stop button for at least 5 seconds.

Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.

 Note

• If the function for detecting the remaining ink level is disabled, the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD.

Ink has run out. Replace the ink cartridge.

U163

Ink has run out.

Replace the ink cartridge and close the Scanning Unit (Cover).

If printing is in progress and you want to continue printing, press the Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

 Note

• If the function for detecting the remaining ink level is disabled, the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD.

There is no photo data on memory card.

• There is no image data saved on the memory card that can be read by this machine.
   

• The machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters.
   

• Photo data edited or processed on a computer must be printed from the computer.

Ink absorber is almost full.

The ink absorber is becoming full.

The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning.

Press the OK button to cancel the error so you can continue printing.

When the ink absorber becomes full, the printer will require servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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Ink absorber full. Service required.

The ink absorber has become full.

The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning.

When the ink absorber becomes completely full, service is required.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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Timeout error has occurred.

Some errors occurred while copying and a certain time passed.

Press the OK button to dismiss the error, and try to copy again.

Incompatible device detected.

Remove the device.

• Check the device connected to the Direct Print Port. Printing photos directly is possible with a PictBridge compliant device or the optional Bluetooth Unit BU-30.

• A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable.
  When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual.
  If the error is still not resolved, check if you can print another photograph.

An unsupported USB hub is connected. Remove the hub.

If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the printer.

B200

Printer error has occurred.

See the manual.

You may be able to recover from this error by replacing the ink cartridges.

 Learn more about troubleshooting the B200 error.

****

Printer error has occurred.

Turn off power then back on again.

If problem persists, see the manual.

"****" is displayed in the alphanumeric character and depends on the error occurred.

• 5100/5110 is displayed:
  
  Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE Cartridge Holder from moving.

 

 Caution

• Be careful not to touch the components inside the machine. The machine may not print out properly if you touch it.

 

Turn the machine back on.

If the problem is not resolved, the printer will require servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

____________________________________________________________________________________________

• In other cases:
  
  Turn off the machine, and unplug the power cord of the printer from the power supply.
  
  Plug the printer back in and turn it on.
  
  If the problem is not resolved, the printer will require servicing.
  
  If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
  
  Or if you still need help, visit our Canon Community by clicking the button below to get answers:
  
  

  
  
  
  
  
  
  
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