Article ID: ART153324 | | | Date published: 05/29/2015 | | | Date last updated: 04/30/2019 |
Description
Solution
If an error message is displayed on the LCD, take the corresponding action described below.
Message |
Action |
---|---|
The following ink cartridge cannot be recognized. U051/U052/U053/U059 |
The FINE Cartridge may not be installed properly, or the Cartridge may not be the compatible with this machine. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge. If the error is not resolved, the FINE Cartridge may be damaged. |
One or more ink cartridges are not installed in place. U075 Some ink cartridges are not installed in place. U076 |
Make sure that each FINE Cartridge is installed in the correct position. |
The following ink cartridge cannot be recognized. U140 |
The FINE Cartridge may not be compatible with this machine. Install the appropriate FINE Cartridge. See Replacing a FINE Cartridge. |
The following ink cartridge cannot be recognized. U150 |
The FINE Cartridge may not be installed properly. Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly. If the error is not resolved, the FINE Cartridge may be damaged. |
The ink may have run out. Replacing the ink tank is recommended. U162 |
Ink may have run out. Click here for instructions to replace the ink cartridge. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
If the function for detecting the remaining ink level is disabled, the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD. See Getting the Ink Status Information. |
The ink has run out. Replace the ink cartridge. U163 |
Ink has run out. Replace the ink cartridge and close the Scanning Unit (Printer Cover). If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
If the function for detecting the remaining ink level is disabled, the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD. See Getting the Ink Status Information. |
There is no photo data. |
|
The ink absorber is almost full. Press [OK] to continue printing. Contact the service center. |
The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example. This error message indicates that the ink absorber is nearly full. Press the OK button to cancel the error so you can continue printing. Printing is disabled once the ink absorber becomes completely full . |
Incompatible device detected. Remove the device. |
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual. If the error is still not resolved, check if you can print another photograph.
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An unsupported USB hub is connected. Remove the hub. |
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine. |
**** Error code |
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