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Disconnect other device and reboot computer

Article ID: ART153358 | Date published: 06/02/2015 | Date last updated: 11/16/2015
 

Description

Disconnect other device and reboot computer

Solution

A device attached to the computer is blocking communication

Other devices attached to the computer can block proper communication.

  1. Check to see if there are any devices (other than USB keyboards or mice) connected to the computer.

  2. Disconnect the device(s) and restart the computer.

  3. Once the computer has restarted, attempt your process again.

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