Restart the computer to resolve software errors or installation issues

Article ID: ART153452 | Date published: 06/02/2015 | Date last updated: 02/26/2019
 

Description

Instructions to restart the computer for Windows and Macintosh operating systems.

 

Solution

Restart The Computer

Rebooting the computer is a good initial step to begin resolving software or installation issues.

Instructions to restart the computer for Windows and Macintosh operating systems.

Click on the appropriate Operating System for instructions to restart the computer:
 

 

Note:

  • If an OS other than those listed above is being used, follow the appropriate procedure to turn the PC off as provided by the computer's manufacturer or operating system vendor.



Windows 10

  1. From the Start menu, click the Power  symbol.
     
  2. Click Restart.



Windows 8 / 8.1

  1. Hold down the Windows  key and press I.
     
  2. Click the Power icon.
     
  3. Click Restart.
     
  4. If you are using a touch screen, you can flick from the right side of the screen, tap Settings, then the Power button.



Windows 7

  1. Click the Start button .
     
  2. Click the arrow to the right of the Shutdown button .
     
  3. Click 'Restart' from the menu that appears.

 

 

 

Windows Vista

  1. Click the Start button .
     
  2. Click the arrow to the right of the Lock button .
     
  3. Click 'Restart' from the menu that appears.

 

 

Windows XP

  1. Click Start
     
  2. Select 'Turn Off Computer'
     
  3. Click 'Restart'


 

Windows 2000 / Windows 98 / Windows ME

  1. Click Start
     
  2. Select 'Turn Off Computer'
     
  3. Click 'Restart'.

 

 

Mac OS X

  1. Click on the Apple menu (Apple mark)
     
  2. Select 'Restart'.
 

Note:

  • If system trouble prevents restarting the PC, use the power switch to turn the PC off, wait a few moments and then use the power switch to turn the PC on again. If system trouble still prevents the restart of the PC, refer to the computer's manufacturer for further assistance.

 

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