How to clean the paper feed rollers

Cleaning the paper feed roller could resolve your printing problem.

Note: Since cleaning the paper feed rollers causes wear on the rollers, perform this procedure only when necessary.

 

1. Ensure that the printer is turned on. If any paper is loaded in the printer, remove it.

2. Select which roller to clean, the auto sheet feeder's or cassette's, by pressing the <Paper Feed> switch on the printer.

Ex. The auto sheet feeder is selected.

***Note*** The iP4200 is shown in the examples.  Other models work in a like fashion

3. Hold down the <Resume/Cancel> button; when the Power lamp flashes green three times, release the button. The paper feed roller will rotate as it cleans itself.

4. Repeat step 3 twice.

5. Load three or more of A4 or letter sized plain paper in the auto sheet feeder or cassette, as selected in step 2.

6. Repeat step 3. The paper that is loaded in the printer will be fed through the printer and ejected.

7. If printing problems persist, repeat step 6 up to three times.