Load paper properly into the MP500
Article ID: ART153854 |
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Date published: 06/09/2015 |
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Date last updated: 08/17/2015 |
Description
Fan paper prior to inserting into the auto sheet feeder (ASF).
Solution
Fan paper thoroughly
Auto Sheet Feeder (ASF):
- Remove paper from the ASF.
- Fan out the sheets of paper so that they do not stick together.
- Align the edges of the paper.

- Load a few sheets of letter or A4-sized paper (print side facing up) into the ASF (1).

- Pinch and adjust the paper guide to the width of the stack (2).
- Ensure the paper stack does not exceed the paper limit mark.
- Press the Open button and pull out the extension completely.
- Ensure the Feed Switch light is set for ASF.
- Press <OK> to clear any messages on the display.
- If printing from an application, follow the instructions displayed on the computer monitor.
Cassette:
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Pull out the cassette from the machine.
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Remove the paper from the cassette.
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Fan out the sheets of paper so that they do not stick together.
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Align the edges of the paper.

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If the cassette is not yet extended, use your thumb to press the tab (indicated by the pink circular outline) and release the latch.
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After the latch is released, remove your thumb from the tab. Then extend the cassette until a click is heard.

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Load paper on the upper-right corner of the cassette with the print side facing down.
Note:
Since the Credit Card sized paper, Canon Photo Stickers, and Legal sized paper cannot be fed from the cassette, load them in the ASF.
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Pinch and slide the paper guides to the paper's edge.

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Close the lid and push the cassette all the way into the printer.
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Ensure the Feed Switch light is set for cassette.

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Press the Open button and pull out the extension completely.
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Press <OK> to clear any messages on the display.
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If printing from an application, follow the instructions displayed on the computer monitor.