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Installing the MultiPASS F30 / F50 software
Article ID: ART157234 |
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Date published: 06/09/2015 |
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Date last updated: 08/17/2015 |
Description
Installing the MultiPASS F30 / F50 software
Solution
Installing the MultiPASS Suite
The MultiPASS Suite installation program installs all the appropriate software components on your local hard drive. The MultiPASS Suite should not be installed on a network drive.
MultiPASS Suite 3.x or earlier must be removed from your PC before installing MultiPASS Suite 4.x. Click on the below attachment for uninstall information
To install the MultiPASS Suite software if you are using Windows NT/ 2000/XP, you must log on as Administrator or have Administrator privileges. When you install the MultiPASS Suite, you must choose the port type for the printer connection.
- If you are using Windows 95 or Windows NT:
You can connect the printer only to the parallel port on your computer. Only a parallel port connection is supported in these operating systems.
- If you are using Windows 98/Me or Windows 2000/XP: You can connect to the parallel port. However, if your computer has a USB port available, it is recommended that you connect the printer to the USB port. When you connect to the USB port, the parallel port on your printer is disabled and is not available while the USB port is being used. If later you change your mind and prefer to connect to the other port, you must remove and reinstall the MultiPASS Suite.
To install the MultiPASS Suite (USB port connection):
- Turn on the printer, but do not connect the printer to your PC until prompted, or the PC may attempt to install the software before the unit is ready. If a New Hardware Found, Update Device Driver Wizard, or Add New Hardware Wizard dialog box appears, click 'Cancel'.
- With your PC on, close any open applications (including any virus checkers).
- Insert the installation disk into your disk drive.
- If AutoRun is enabled, the installation starts automatically. If installation does not start automatically, or you are installing from the software copied on another drive, do the following: On the Windows taskbar, click 'Start', and then click 'Run'. In the Run dialog box, type the following command and click 'OK' (where D: is the drive containing the installation disk or copied software): D:\csplash.exe.
- When the main menu appears, click 'Install MultiPASS Suite'.
- On the welcome screen, click 'Next'. Follow the on-screen instructions.
- Read the License Agreement. If you agree to the terms, click 'Yes'. If you do not agree, click 'No'. You will not be allowed to continue the installation process.
- When prompted, click your printer model.
- When prompted, connect your printer cable to the ports on your printer and PC, so the printer can be automatically detected. Once the cable is connected, if a system message appears indicating the system driver is being installed, wait until the installation process is completed, and then click 'Yes' to continue.
- Continue to follow the on-screen instructions to complete the installation process.
When the installation is finished, restart your PC before using the MultiPASS Suite software. If your PC does not restart automatically, restart it manually.
To install the MultiPASS Suite (parallel port connection):
- Make sure the printer and PC are turned off.
- Connect your printer cable to the ports on your printer and PC.
- Turn on the printer and PC. With your PC on, close any open applications (including any virus checkers). If a New Hardware Found, Update Device Driver Wizard, or Add New Hardware Wizard dialog box appears, click 'Cancel'.
- Insert the installation disk into your disk drive. If you are installing with a copy of the MultiPASS Suite located on another drive, skip to Step 5.
- If AutoRun is enabled, the installation starts automatically. If installation does not start automatically, or you are installing from the software copied on another drive, do the following: On the Windows taskbar, click Start, and then click Run. In the Run dialog box, type the following command and click OK (where D: is the drive containing the installation disk or copied software): D:\csplash.exe.
- When the main menu appears, click Install MultiPASS Suite.
- On the welcome screen, click 'Next'. Follow the on-screen instructions.
- Read the License Agreement. If you agree to the terms, click 'Yes'. If you do not agree, click 'No'. You will not be allowed to continue the installation process.
- When prompted, click your printer model.
- Continue to follow the on-screen instructions to complete the installation process.
When the installation is finished, restart your PC before using the MultiPASS Suite software. If your PC does not restart automatically, restart it manually.
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