Your computer may require a different operating system to install the bundled software, the computer may be lacking operating system updates or may be the wrong version of the operating system. This may also be a case where the system requires additional hardware such as more RAM or a faster processor as examples. Please refer to the system requirements for the software that you are installing to make sure that your system meets the minimum system requirements. You may wish to contact your computer manufacturer for additional assistance with determining your system specifications.