Delete queued print jobs to resolve printing errors (Mac OS X)

Article ID: ART157545 | Date published: 06/09/2015 | Date last updated: 08/17/2015
 

Description

Delete the queued print job in order to successfully print or print other queued jobs in the Macintosh OS X operating system.

Solution

Delete Queued Print Jobs (Mac OS X)

If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued jobs.

Note: After confirming that the cable is connected and that the printer is powered on, perform the following.

Click here for Mac OS X 10.3.x and 10.4.x instructions.

In Mac OS X 10.5.x, 10.6.x

  1. If you are using Mac OS X 10.5.x or 10.6.x, from the Apple menu click 'System Preferences'.



  2. From 'System Preferences', open 'Print & Fax'.



  3. From the 'Print & Fax' window, select your printer from the list and then click 'Open Print Queue'.



    *Window shown is from 10.5.x

  4. Click to select the document to be deleted (document name) from the print queue list in the queue window.

  5. Click 'Delete' in the toolbar.

Note: If the print job does not complete, it may be necessary to disconnect the printer cable, power the printer off and on, and then reconnect the cable.



Mac OS X 10.3.x and 10.4.x

  1. Open 'Applications', and 'Utilities', and double-click the Printer Setup Utility icon.





    Note: In versions prior to OS X 10.2, double-click the Print Center icon.

  2. Select the printer name you are using, in the Printer List.



  3. Click to select the document to be deleted (document name) from the print queue list in the queue window.



  4. Click 'Delete' in the toolbar.

Deleting the accumulated and queued documents in the computer is completed.

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