Clean the F50 / F30 scanning area

Article ID: ART157803 | Date published: 06/09/2015 | Date last updated: 08/17/2015


Clean the scanning area when vertical black or white lines appear when faxing, copying or scanning.


Scanning Area

When faxes you send or copies and scans you make have vertical black lines, clean the scanning area.

  1. Lift the document cover to expose the platen glass.

  2. Wipe the platen glass (A), white areas (B), and transparent sheet (C) with a clean, soft, lint-free cloth moistened with water. The F30 has one even platen glass and does not have an area like the one referenced in area (C).

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

  4. Close the document cover and make a copy of a text document to confirm the black line has disappeared.



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