Remove Jammed Paper From Sheet Feeder

Instructions to remove jammed paper from the duplex transport on the printer.

Caution:  The power cable should be disconnected from the unit when inspecting the paper path for obstructions.

When paper is jammed during duplex printing:

To remove paper jammed in the transport unit, follow this procedure:

1. Open the rear cover. Pull out the jammed paper slowly, holding the printer.
   
   
   
   Note:  If the jammed paper cannot be pulled out, power the printer off, and then on again. The jammed paper may be ejected.
   
   
2. Close the rear cover. Set paper in the sheet feeder, and press the printer's Resume/Cancel button to resolve the error.
   
   

To remove paper jammed in the duplex transport section, follow this procedure:

1. When paper is set in the sheet feeder, remove the paper, and close the sheet feeder cover. Remove the cassette, and stand the printer with the rear side down.
   
   
2. Pull the green cover forward, and while holding the printer, pull out the jammed paper slowly.
   
   
   

After removing the jammed paper:

1. Return the printer to the original position.
   
   
2. Install the cassette.
   
   
3. Open the paper feeder cover.
   
   
4. Set paper in the sheet feeder.
   
   
5. Press the printer's Resume/Cancel button to resolve the error.

Note:  When the printer is powered off and then on again the print data sent to the printer will be erased.  Once the data has been erased, perform printing again.