Uninstall and Reinstall the Printer Driver for a Mac

Article ID: ART158050 | Date published: 06/09/2015 | Date last updated: 02/11/2020


Learn how to uninstall and reinstall the printer driver for a Mac.


Follow the steps below if you need to uninstall then reinstall the printer drivers for your Mac®.

Uninstall the printer driver

  1. In the Apple menu, open System Preferences and select Print & Fax.
     Depending on your version of Mac OS X®, the option may say Print & Scan or Printers & Scanners.

    System Preferences screen with Print and Fax Selected

  2. From the Printers list, highlight the printer you want to delete.

    Canon MP160 chosen from Printers menu as a sample

  3. Select the minus sign (-) sign, then OK on the confirmation message.

    Minus sign selected under Printers list, and OK selected on overlay screen which shows confirmation message

  4. Double-click the hard disk icon (in these folders: Library > Printers > Canon > BJPrinter). Put the BJ Printer folder into the Trash.


  5. Double-click the Receipts folder in the Library folder, and put the .pkg file for the printer into the Trash.

  6. Browse to the HD > Library > CFMSupport folder and drag BJExtDDI.cfm to the Trash.

  7. From the Finder menu, select Empty Trash.

  8. From the Apple menu, select Restart.

Reinstall the printer driver

Follow the steps below to re-install the printer drivers:

  1. Turn on your Mac and your printer and insert the Setup Software & User's Guide CD-ROM.

  2. If you don't have an optical drive or the disc that came with your printer:

    • Go to Canon Support.

    • Type the name of your product in the search box.

    • When the product appears, select Go > then Drivers & Downloads > then scroll down Select the driver(s) for your product > then Download.

    • Open each file after it downloads.

  3. If the installation does not begin automatically, there will simply be a Setup Icon as shown below. Double-click the icon and follow the on-screen instructions.

    Set up icon displays

Uninstall the printer driver in 10.3.x:

Open Applications, and Utilities, and double-click the Printer Setup Utility icon.

Note Printer Setup Utility has a different name, depending on the Mac OS X version. In versions prior to Mac OS X 10.3.x, double-click the Print Center icon. The image below show Mac OS X Ver. 10.3.x. The display in prior versions appears differently.

Printer setup utility selected from the Utilities list

From the Printer List window, select all printers and Delete.

From the Printer List window, All Printers, and Delete are selected

Return to Step 5 of the instructions above.



Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments