Confirm that Windows XP Service Pack 1 or later and Microsoft "Support for Bluetooth Wireless Devices" are installed.
Article ID: ART158109 |
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Date published: 06/09/2015 |
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Date last updated: 08/18/2015 |
Description
Confirm that Windows XP Service Pack 1 or later and Microsoft "Support for Bluetooth Wireless Devices" are installed.
Solution
Confirm that Windows XP Service Pack 1 or Later and Microsoft "Support for Bluetooth Wireless Devices" are Installed
- Select 'Start', 'Control Panel', 'Performance and Maintenance', and 'System'.
Note: When using Classic View on 'Control Panel', select 'Start', 'Control Panel', and 'System'.

- In the System Properties dialog box, select the General tab.
- Under the System section, confirm that "Service Pack 1" or a later version is displayed.

- Checking for Windows XP Service Pack 1 (or later) installation is completed.
- Select 'Start', 'Control Panel', 'Printers and Other Hardware', and 'Wireless Link'.
Note: When using the Classic View in Control Panel, select 'Start', 'Control Panel', and 'Wireless Link'.

- Click the Bluetooth tab.
- When printing is possible in a Bluetooth environment, Canon i80 is displayed.

Note: If Bluetooth tab does not display, then either a Bluetooth adapter is not installed on the computer, or the adapter is using a third-party driver.
- Checking for Wireless Link installation is completed.