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If the image prints black and white instead of color, turn off Grayscale Printing (Windows)

Article ID: ART158566 | Date published: 06/09/2015 | Date last updated: 08/18/2015
 

Description

Uncheck Grayscale Print checkbox in printer properties

Solution

Unchecking Grayscale Printing

Follow the steps below to change the Grayscale Printing option:

  1. On the Windows desktop, click 'Start', point to 'Settings', then click 'Printers' (Windows XP: On the Start menu, click 'Printers and Faxes').

    For Windows Vista: Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
  2. Windows 2000/XP/Vista: Right-click the printer icon, then click 'Printing Preferences'. Windows 98/Me: Right-click the printer icon, then click 'Properties'.

  3. On the Main tab, click on the 'Grayscale Printing' check-box to remove the check-mark.

  4. Click the 'OK' button to save the setting.

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