Install / reseat / remove the print head i550 / i560 / i850

Article ID: ART158804 | Date published: 06/09/2015 | Date last updated: 08/18/2015
 

Description

Reseat the print head

Solution

Reseat the print head

  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. Confirm that the print head holder has moved to the center.

  4. Remove all ink tanks.*

    *i560 shown. i850 and i550 use BCI-3e ink tanks



  5. Raise the print head lock lever and remove the print head.



  6. Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.



  7. Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.


    Properly installed:



    Improperly installed:



    Left Image: The M ink tank is not fully seated.
    Right Image: All ink tanks are not fully seated.

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