Install / reseat / remove the print head i550 / i560 / i850
Article ID: ART158804
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Date published: 06/09/2015
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Date last updated: 08/18/2015
Description
Reseat the print head
Solution
Reseat the print head
Confirm that the printer is powered on.
Open the paper output tray and top cover.
Note: Gently open the paper output tray while holdingit.
Confirm that the print head holder has moved to the center.
Remove all ink tanks.*
*i560 shown. i850 and i550 use BCI-3e ink tanks
Raise the print head lock lever and remove the print head.
Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.
Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.
Properly installed:
Improperly installed:
Left Image: The M ink tank is not fully seated. Right Image: All ink tanks are not fully seated.