With the printer powered off, open the paper output tray and top cover.
Note: If the printer is powered on and the top cover is opened, the print head holder will move automatically, possibly causing injury or damage.
Note: When cleaning the printer, do not touch the shaft, or the film. If you spread the white grease on the shaft to other parts or touch the film, it may cause damage to the printer. If you touch the grease, after washing your hands, continue cleaning.
<1> White grease on the metal shaft <2>Timing Film slit strip
Using a cotton swab, carefully clean the ink around the protruding ribs.
Protruding ribs indicated by the arrows
Make sure to clean the area around the rib bases.
Enlarged photograph of the ribs
Cleaning the ink around the ribs with a cotton swab