Verify that compatible operating system installed and Microsoft Infrared Communication Driver is installed
Article ID: ART159051
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Date published: 06/09/2015
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Date last updated: 08/18/2015
Description
Verify that compatible operating system installed and Microsoft Infrared Communication Driver is installed
Solution
Required driver is not installed
Check whether the driver meeting the following requirements is installed.
Windows 98 or later must be preinstalled and Microsoft Infrared Communication Driver must be installed in the computer. For details on Microsoft Infrared Communication Driver, refer to your computer's operation manual.