If setup does not automatically locate installation files, browse to the Windows folder to locate driver software for your device

Article ID: ART159190 | Date published: 06/09/2015 | Date last updated: 08/18/2015


Direct the setup program to C:\Windows to install necessary Windows files and complete driver installation.


Locate And Install Driver Software

If setup does not automatically locate installation files and the below message appears, open Device Manager and update the device driver(s) by browsing to C:\Windows folder.

  1. From the Start menu, right-click 'Computer' and then select 'Properties' to open Device Manager.
    • The Start menu can be opened by clicking on the 'Start' button located on the bottom left corner of the desktop.
  2. On Computer Properties window, click 'Device Manager', which is located under Tasks.

  3. If you are prompted to permit Microsoft Management Console to start, click 'Continue'.

  4. On Device Manager window, scroll down to find Other devices and then click the '+' (plus) symbol to the left of Other devices.

  5. Right-click on the Canon printer model and select 'Update Driver Software'

  6. On Update Driver Software window, select 'Browse my computer for driver software'.

  7. In the drop-down, select 'C:\Windows' and then go to step 8.

    1. If C:\Windows does not appear in the drop-down, click 'Browse'.
    2. In Browse For Folder window, click 'Computer'.

    3. Now click 'Local disk (C:)', scroll down to select 'Windows' and then click 'OK'.

  8. Confirm 'Include subfolders' box is checked and then click 'Next'.

  9. After the device file is installed, repeat steps 4 through 8 to install all Canon device files. You will know when all device files have been installed when no Canon devices appear under Other devices or Other devices no longer appears in Device Manager.



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